Refund Policy

M3 Enterprises – Refund Policy

Last Updated: 20-11-2023

Thank you for choosing M3 Enterprises for your software and web development needs. We strive to provide high-quality services to our clients. Please read the following refund policy carefully.

1. Refund Eligibility

1.1 M3 Enterprises offers a satisfaction guarantee on our services. If you are not satisfied with the service provided, you may be eligible for a refund.

1.2 To be eligible for a refund:

The refund request must be submitted within 2 days from the date of project completion.

The issue prompting the refund request must be due to a failure on our part to meet the agreed-upon project specifications.

2. Non-Refundable Services

2.1 Certain services provided by M3 Enterprises are non-refundable. These include, but are not limited to:

Consultation fees

Domain registration fees

Third-party software or services purchased on behalf of the client.

3. Refund Process

3.1 To request a refund, please contact our customer support team at support@m3enterprises.in with your project details and a comprehensive explanation of the issues leading to the refund request.

3.2 Once your request is received, we will review it and notify you of the approval or rejection of your refund.

3.3 If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within [number] days.

4. Late or Missing Refunds

4.1 If you haven’t received a refund within the stipulated time, please check your bank account.

4.2 Contact your credit card company; it may take some time before your refund is officially posted.

4.3 If you’ve done all of this and still have not received your refund, please contact us at support@m3enterprises.in.

5. Changes to This Policy

We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

6. Contact Us

If you have any questions about our refund policy, please contact our customer support team at support@m3enterprises.in.